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Access to mulitple business areas [message #505884] Thu, 05 May 2011 08:23 Go to next message
cvtweavee1
Messages: 6
Registered: May 2011
Location: Cardiff
Junior Member
I have been asked to see why a sister company cannot access multiple business areas through a single responsibility. At present, if they log in through a GL responsibility they can see all GL folders, items and the returned data. If they then go to the AP business area, they can see the folders and items, but when they run a report they get an error message 'Query returned no data' - but if they run the same query using an AP responsibility they get the correct results. I have looked at their user set up, and it seems fine i.e. has access to all business areas and required priveledges. Any ideas?
Re: Access to mulitple business areas [message #505901 is a reply to message #505884] Thu, 05 May 2011 09:39 Go to previous messageGo to next message
Littlefoot
Messages: 21806
Registered: June 2005
Location: Croatia, Europe
Senior Member
Account Moderator
Excuse me, but - what software are you talking about? I'm not familiar with those terms (they *sound* as Oracle Apps., but I might be wrong). Which version do you use?
Re: Access to mulitple business areas [message #505904 is a reply to message #505901] Thu, 05 May 2011 09:55 Go to previous messageGo to next message
cvtweavee1
Messages: 6
Registered: May 2011
Location: Cardiff
Junior Member
Yeah, sorry, Oracle Apps (financials) the Disco version is 10.1.2.1, and the Oracle Apps version is R12. they're running it on a citrix system, but i know nothing about citrix!
Re: Access to mulitple business areas [message #506044 is a reply to message #505904] Fri, 06 May 2011 05:25 Go to previous messageGo to next message
cvtweavee1
Messages: 6
Registered: May 2011
Location: Cardiff
Junior Member
Just to let people know, it seems that the issue is with Oracle R12 MOAC set up, rather than anything in Discoverer. we think we have a solution now, waiting for the others to implement (Oracle note 373634.1 for those with access to Oracle Support)
Re: Access to mulitple business areas [message #506045 is a reply to message #506044] Fri, 06 May 2011 05:28 Go to previous message
Littlefoot
Messages: 21806
Registered: June 2005
Location: Croatia, Europe
Senior Member
Account Moderator
Thank you for the feedback!
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