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Home Shopping Retailer Turns Browsers into Buyers with Oracle Cloud

Fri, 2020-01-10 08:00
Press Release
Home Shopping Retailer Turns Browsers into Buyers with Oracle Cloud South African online retailer Home Choice remodels its planning processes and modernizes the shopping experience to drive sales and customer satisfaction

Redwood Shores, Calif.—Jan 10, 2020

Home Choice, one of South Africa’s largest home shopping retailers and financing providers, has deployed Oracle Retail Cloud in just 12 weeks to deliver the products and offers that turn browsers into buyers. Shoppers look to Home Choice to discover name-brand furniture, electronics, and appliances at competitive prices. Offering a wide range of easy finance options, the retailer engages customers in finding and purchasing housewares via its website, catalog, and call centers. With Oracle Retail, the Home Choice team is shifting from legacy, manual processes to a best in class planning and optimization solution that unifies processes and integrates data science into decision making to drive more sales and better customer satisfaction.  

“Home Choice is focused on delivering a compelling assortment of products that meets market demand across multiple geographies. The Oracle Retail Cloud Services allow us to adopt a more scientific approach to planning and markdowns quickly,” said Dirk Oberholster, chief information officer, Home Choice. “The flexibility of the solution also enables us to configure and extend capabilities to meet business requirements without touching the base code.”

In  Oracle’s “Setting the Bar: Global Customer Experience Trends 2019”, nearly 16,000 global consumers surveyed are seeking preferential treatment based on their relationship with  brand. Roughly half (48 percent) say that offers or discounts which are better than what anyone else can get based on their loyalty to that retailer are ‘absolutely essential’. With a single view of inventory, Home Choice will be able to understand how customers interact with the brand to make better buying decisions and deliver relevant offers that compel a passive shopper to purchase.

“Oracle Retail is empowering the Home Choice team to deliver the right products to the right location and channels at a compelling price using science and optimization,” said Mike Webster, senior vice president and general manager, Oracle Retail. “As Home Choice places the customer at the center of the value chain, Oracle will enable them to interact with customers on a more personalized level.”

Home Choice is adopting Oracle Retail Merchandise Financial Planning Cloud Service, Oracle Customer Experience (CX) Commerce, Oracle Retail Assortment Planning Cloud Service, Oracle Retail Science Platform Cloud Service, and Oracle Retail Offer Optimization Cloud Service. Home Choice is centralizing its planning process by adopting the best practices built into Oracle Retail Merchandise Financial Planning to drive inventory productivity and profit. Additionally, the modern architecture of Oracle CX Commerce leverages the power of data to curate engaging experiences that drive online conversion rates and in-store traffic.

In the first phase, the team deployed Oracle Retail Merchandise Financial Planning Cloud Service with support from Cognira, a Gold level member of Oracle PartnerNetwork (OPN). Simultaneously, Oracle Retail Consulting worked to finalize the implementation of Oracle CX Commerce. The company evaluated competing products and selected Oracle based on its deep retail functionality, cloud offerings, and proven ability to support growing businesses.

Contact Info
Kris Reeves
Oracle PR
+1.925.787.6744
kris.reeves@oracle.com
About Oracle Retail

Oracle is the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together. Leading fashion, grocery, and specialty retailers use Oracle solutions to accelerate from best practice to next practice, drive operational agility, and refine the customer experience. For more information, visit our website www.oracle.com/retail.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Kris Reeves

  • +1.925.787.6744

Retailers Find Future Top Customers with Data Science from Oracle

Thu, 2020-01-09 08:00
Press Release
Retailers Find Future Top Customers with Data Science from Oracle First-party data, enriched with one of the world’s largest data marketplaces, helps retailers identify prospective customers who share similar tastes to best existing buyers

Redwood Shores, Calif.—Jan 9, 2020

Oracle is helping retailers find their top future customers using data science. A new offering from Oracle Retail, Consumer Insights aids retailers in understanding the characteristics of their best customers then extends those traits to find similar potential customers among the petabytes of third-party consumer data in Oracle Data Cloud. This enables retailers to optimize customer acquisition campaigns with more relevant, targeted products and offers. 

Gaining new customers is a top priority for retail marketers, with the cost growing every year. In the recent holiday season, a new survey showed that 77 percent of retailers planned to increase their spend in this area. But are they reaching the right prospective buyers?

With Oracle Retail Consumer Insights, retailers can achieve a deep understanding of their existing customers through enriched attributes and advanced data science. For example, do the most profitable athletic gear customers also purchase particular brands of soft drinks or deodorant or snack foods? Is there a common denominator in the type of vehicle they drive or restaurants they frequent or vacations they take?

By enriching first-party data retailers have on their existing customers with purchase data and other characteristics that happen outside the retailer’s vantage point, Consumer Insights can cluster together attributes and actions and identify new segments that would be otherwise unknown. Retailers can then use this information to find similar buyers to target with offers that are highly relevant to their lifestyle and tastes.

The data in Oracle Data Cloud represents profile-linked transaction-level sales data and a rich set of other demographic, geographic, and interest attributes from Oracle Data Cloud. Through this new solution, that third-party data can now be coupled with first-party data retailers have on customers, omnichannel touch-points, inventory movements, promotional response, and much more. 

“The value of data can’t be found in zeros and ones, but in human connections to the interests, experiences, and behavior of current and potential customers,” said Cecilia Mao, vice president of product, Oracle Data Cloud. “When you know that your customers are also more likely to buy at the grocery store, brand affinity and hobbies, you can build more accurate models to find your best potential customers, then use multiple channels to reach them at scale.”

Applying predictive and prescriptive analytics to this data, retailers can connect, analyze, experiment, and explore new customer segments, knowing that advanced decision science is under the hood. Consumer Insights evaluates “what if” analysis and explores and finds prospects in a continuously iterative process to get the criteria right and identify the most appropriate customer segment. Once correctly identified, retailers can take action by launching campaigns, promotions, or advertising, with the option to activate using Oracle Data Cloud’s industry-wide connections.

“When it comes to grabbing the attention of potential customers, every second and moment matters,” said Jeff Warren, vice president, Oracle Retail. “Armed with intelligent data based on real customer attributes and behaviors, retailers will truly be able to put the needs and likes of shoppers at the center of their new customer acquisition strategy.”

Visit Oracle (booth #4837) at NRF 2020 Vision Retail’s Big Show (January 12-14) at Jacob K. Javits Convention Center, New York City, to see Oracle Retail Consumer Insights live. While in the booth, see the full Oracle Retail Insights Suite and demo the new Retail Home dashboards to see why Oracle is the modern platform for retail.

Contact Info
Kaitlin Ambrogio
Oracle PR
+1.781.434.9555
kaitlin.ambrogio@oracle.com
Shasta Dentone (Smith)
Oracle Data Cloud PR
+1.503.560.0756
shasta.smith@oracle.com
About Oracle Retail

Oracle is the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together. Leading fashion, grocery, and specialty retailers use Oracle solutions to accelerate from best practice to next practice, drive operational agility, and refine the customer experience. For more information, visit our website www.oracle.com/retail.

About Oracle Data Cloud

Oracle Data Cloud helps marketers use data to capture consumer attention and drive results. Used by 199 of AdAge’s 200 largest advertisers, our Audience, Context and Measurement solutions extend across the top media platforms and a global footprint of more than 100 countries. We give marketers the data and tools needed for every stage of the marketing journey, from audience planning to pre-bid brand safety, contextual relevance, viewability confirmation, fraud protection, and ROI measurement. Oracle Data Cloud combines the leading technologies and talent from Oracle’s acquisitions of AddThis, BlueKai, Crosswise, Datalogix, Grapeshot, and Moat.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Kaitlin Ambrogio

  • +1.781.434.9555

Shasta Dentone (Smith)

  • +1.503.560.0756

Blue Nile Shines Bright with Oracle Cloud Applications

Thu, 2020-01-09 07:00
Press Release
Blue Nile Shines Bright with Oracle Cloud Applications World’s Leading Online Jeweler Says “Yes” to Oracle to Help Create Customer Experiences as Unique as Each Diamond

Redwood Shores, Calif.—Jan 9, 2020

Blue Nile, a leading online diamond jeweler, has chosen Oracle Cloud Applications to support its commitment to providing customers with more choices, straightforward information, and legendary service. With Oracle, Blue Nile has been able to streamline financial operations and delight customers by providing an experience as personal as the diamond they’re purchasing.

Founded in 1999 with the idea that the diamond and engagement ring business was ready for innovation, Blue Nile is now the #1 online diamond jeweler in the world for engagement and wedding rings, boasting an inventory of over 200,000 diamonds. To maintain its tradition of innovation and constantly provide new ways for customers to create the perfect pieces for every occasion, Blue Nile needed an integrated suite of applications that would help it personalize customer experiences at scale and improve operational efficiency. After careful evaluation, Blue Nile selected Oracle.

“At Blue Nile, everything we do is dictated by our customer-first philosophy and that includes the technology we select to run our business,” said Andre Woolery, senior director of brand marketing, Blue Nile. “To preserve our focus on exceptional customer service as our business continues to grow, we needed to be able to seamlessly connect all parts of our organization. Oracle Cloud Applications is not only helping us bring all our teams together, but just as importantly, it is helping us really use data to our advantage. This will make a huge difference to both the experience we offer customers and the efficiency of our core business processes.”

With Oracle Customer Experience (CX) and Oracle Enterprise Performance Management (EPM) Cloud, Blue Nile is now nimbler and more precise with its marketing tactics, and is able to drive accurate and agile financial and operational planning across the entire organization. Oracle Responsys, part of Oracle CX, has helped Blue Nile hone its marketing program to be more personalized and timelier for each customer interaction across online and traditional channels including its website, call center, and showroom. In addition, Oracle EPM Cloud has helped Blue Nile make its planning and budgeting process more efficient by seamlessly integrating data and processes with Blue Nile’s core ERP and operational systems.

“Just like diamonds, every customer is unique and this means brands need to take a data-first approach to managing each customer interaction in order to truly personalize the experience,” said Rob Tarkoff, executive vice president, Oracle CX and Oracle Data Cloud. “Blue Nile is a perfect example of a retail brand that has taken advantage of technology to rethink a traditional industry, and the results it has achieved speak for themselves. We look forward to working closely with the Blue Nile team to help them continue to put the customer first.”

Oracle CX empowers organizations to take a smarter approach to customer experience management and business transformation initiatives. By providing a trusted business platform that connects data, experiences, and outcomes, Oracle CX helps customers reduce IT complexity, deliver innovative customer experiences, and achieve predictable and tangible business results. Oracle EPM Cloud is the only complete and connected cloud EPM solution that gives customers the agility needed to outperform in today’s constantly evolving business landscape.

Be sure to visit Oracle’s booth #4837 at the NRF Big Show, January 12-14, 2020.

Contact Info
Kimberly Guillon
Oracle
209.601.9152
kim.guillon@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Visit Oracle CX on SmarterCX, Twitter, LinkedIn and Facebook.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Kimberly Guillon

  • 209.601.9152

Stores Turbocharge Sales with Oracle Mobile and Inventory Innovations

Wed, 2020-01-08 08:00
Press Release
Stores Turbocharge Sales with Oracle Mobile and Inventory Innovations Mobilized associates plus RFID-based inventory smarts drive higher customer satisfaction and sales

Redwood Shores, Calif.—Jan 8, 2020

The 2019 holiday season saw a rush of consumers taking advantage of new, more convenient options such as checking out via mobile tablets or buying-online and picking up in-store or curbside (BOPIS). But what happens when those items aren’t ready as promised? Sixty-three percent of consumers will walk away from a brand forever or at a minimum consider an alternative. Enhancements in the Oracle Retail platform allow store associates to stay informed and ready to help customers anywhere in the store and inventory is easily tracked and ready for distribution, so pick-up promises are met. The result—happy customers, staff and increased same-store sales. 

“The future [of retail] belongs to visionary leaders and forward-thinking organizations that are able to break the shackles of legacy systems and accelerate mastering digital-first strategies,” commented Leslie Hand, vice president, IDC Retail Insights. “The strongest businesses will be truly customer focused, with big shifts in internal culture that prioritize data-driven decisions and personalized approaches to experiential retail. In-store mobility and inventory accuracy across the shopping experience—from research and discovery to selection and fulfillment—are essential to empowering consumers and associates alike.”

Delivered in the cloud, key enhancements to the Oracle Retail Platform help retailers deliver on the modern, seamless in-store experiences customers are demanding. With these tools, every stakeholder in the retail enterprise is empowered to serve customers and can quickly access and action inventory through:

  • Mobilization - As the retail environment pivots towards a customer-centric model, the focus is to bring the associate out from behind the cash wrap to engage earlier in the customer shopping process. Mobility is a key enabler, putting associates where customers are, anywhere in the store, and removing the need for traditional register hardware platforms. The latest release of Oracle Retail Xstore POS enables retailers to deliver a fully mobile store with all features and functions required to manage that environment being available on a Tablet or Thin Client.
  • Accelerated Implementation - Oracle Retail Xstore Office Cloud Service centralizes all back-office elements of store operations, eliminating the need for data center investment. This provides a faster implementation timeline and creates a more responsive business model attuned to shifts in consumer preferences.
  • RFID-enabled inventory and efficient customer order fulfilment - Oracle Retail Store Inventory Operations Cloud Services provide accurate, real-time visibility into discrete store inventory positions, which is critical to deliver great customer service and capitalize on selling opportunities. Depending on the unique customer journey, inventory for customer orders is seamlessly picked, packed and made available for customer pick up or shipped from the store.
 

“Despite the headlines, the majority of sales are still happening in-store, so every moment a customer interacts with that location matters,” said Jeff Warren, vice president of solution management, Oracle Retail. “Whether it’s arming a store associate with the right knowledge and tools to deliver a positive customer experience or ensuring pre-ordered merchandise is ready without a wait, retailers need to put customers at the center of all their business processes and decisions to continue to move the needle on in-store sales.”

To see the latest in Modern Retail, visit Oracle at NRF2020, Booth 4837. Learn more about the Oracle Retail NRF2020 experience or Request a demo now.

Contact Info
Kaitlin Ambrogio
Oracle PR
+1.781.434.9555
kaitlin.ambrogio@oracle.com
Amy Dalkoff
Hill+Knowlton Strategies
+1.312.255.3078
amy.dalkoff@hkstrategies.com
About Oracle Retail

Oracle is the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together. Leading fashion, grocery, and specialty retailers use Oracle solutions to accelerate from best practice to next practice, drive operational agility, and refine the customer experience. For more information, visit our website www.oracle.com/retail.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kaitlin Ambrogio

  • +1.781.434.9555

Amy Dalkoff

  • +1.312.255.3078

North Queensland Stadium Orders Up Oracle to Serve Fans

Mon, 2020-01-06 07:00
Press Release
North Queensland Stadium Orders Up Oracle to Serve Fans New venue chooses Oracle to drive enhanced guest experience

Queensland, Australia and Redwood Shores, Calif.—Jan 6, 2020

 

North Queensland Stadium, Australia’s newest multipurpose venue, has selected Oracle’s industry leading food and beverage technologies to deliver speedy service and payment options to sports fans and concertgoers when the venue opens in February 2020. 

North Queensland Stadium will become home to the NRL’s North Queensland Cowboys in their next season, and fans have made it clear they don’t want to miss any of the action. An Oracle study of more than 2,000 global sports fans revealed that nearly all–94 percent–buy food and beverages while at sporting events, and 58 percent said they would buy more if they didn’t have to wait in lines. 

Oracle MICROS Simphony Cloud Point of Sale (POS) systems will be employed to help North Queensland Stadium provide a top-end fan experience and meet the demand for quick service. Systems will include 164 Oracle MICROS workstations and 15 Oracle MICROS tablets that will be used in the venues’ three corporate experience bars, 40 general admission food and beverage outlets and additional stations, as required for special events. Digital menu boards will display the concession choices, and selections can easily be changed to meet the preferred dining options of diverse audiences.

“No matter whether they are attending a sporting event or concert, fan expectations of venues have evolved greatly in recent years, and venues must maximize their use of emerging technology platforms to meet these demands, improve the experience and keep fans coming back,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. “Oracle MICROS Simphony POS systems are designed to easily integrate with other systems so they can meet guests’ evolving entertainment needs as the stadium and surrounding area grow.”

The newly constructed venue in Townsville, Queensland, Australia, has a seating capacity of 25,000 with the ability to accommodate up to 40,000 attendees for concerts. The stadium’s design embraces the project’s vision to attract visitors and investment, celebrate the local climate, value the water edge environment, provide high quality public spaces and support urban regeneration.

Learn more about Oracle’s Food and Beverage Solutions here.

Contact Info
Scott Porter
Oracle Corporate Communications
+1.650.274.9519
scott.c.porter@oracle.com
About Oracle Food and Beverage

Oracle Food and Beverage, formerly MICROS, brings 40 years of experience in providing software and hardware solutions to restaurants, bars, pubs, clubs, coffee shops, cafes, stadiums, and theme parks. Thousands of operators, both large and small, around the world are using Oracle technology to deliver exceptional guest experiences, maximize sales, and reduce running costs.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Scott Porter

  • +1.650.274.9519

Microsoft and Oracle Expand Interoperability Partnership to Canada

Thu, 2019-12-19 07:00
Blog
Microsoft and Oracle Expand Interoperability Partnership to Canada

By Vinay Kumar, vice president, product management, Oracle Cloud Infrastructure—Dec 19, 2019

Today, we are announcing the continued expansion of our cloud interoperability partnership with Microsoft to help joint customers worldwide run their mission-critical workloads across Oracle Cloud and Microsoft Azure. Our new interconnect location means enterprises can now build workloads that seamlessly interoperate between Microsoft and Oracle cloud regions in Canada. This interconnect builds on an existing partnership announced in June of 2019.

The partnership has received a huge amount of interest, as 80 percent of enterprises use a combination of Microsoft and Oracle software to run their businesses. As cloud computing becomes ubiquitous, and businesses rely on multiple cloud providers, the partnership makes managing companies’ most important cloud workloads significantly easier. These workloads include financial planning, inventory, sales applications – and their underlying databases.

The expansion will give more customers direct, fast and highly reliable network connectivity between Microsoft Azure and Oracle Cloud, while providing first-class customer service and support that enterprises have come to expect from the two companies. This unique multi-cloud solution delivers the performance, easy integration, rigorous service level agreements, and collaborative enterprise support that they need to simplify their operations. 

Simply put, the Oracle-Microsoft partnership means cloud services run by the two providers will interoperate as if they were part of a single cloud, making it easier for customers to run their mission-critical workloads across the two clouds.

“The global demand for running applications and databases in multi-cloud environments continues to accelerate,” said Clay Magouyrk, senior vice president of engineering, Oracle Cloud Infrastructure.  “With the new interconnect, our Canadian customers can now take advantage of a nearly seamless cloud integration between the world's largest enterprise cloud providers, Microsoft and Oracle.”

More Regions to Reach More Customers

The two companies are putting customers first by enabling them to run full-stack applications side-by-side across clouds, or one part of a workload within Azure and another part of the same workload within Oracle Cloud. For example, using the interconnect makes it possible to connect Azure services like analytics and AI to Oracle Cloud services like Autonomous Database. Together, Azure and Oracle Cloud offer customers a one-stop shop for all the cloud services and applications they need to run their entire business.

From a technical perspective, the interconnect means less latency or delay, which enables better data transfer and application interaction between clouds. It also supports a broader spectrum of workloads, using resources available on both sides. Accenture recently performed testing on the performance of the interconnect and confirmed that the solution offers customers low latency and high ease of use.

Microsoft and Oracle plan to make the direct interconnect available in additional regions, including on the US West Coast, in a US Government specific region, in Asia, and in the European Union.

Earlier this year, Oracle and Microsoft created an interconnect in Ashburn (North America), Azure US East, and in London (United Kingdom).

Oracle Recognized as Leader in Risk Management

Tue, 2019-12-17 07:00
Press Release
Oracle Recognized as Leader in Risk Management Chartis Research cites Oracle for core technology and overall strategy in managing risk and compliance

Redwood Shores, Calif.—Dec 17, 2019

For the fourth consecutive year, Oracle Financial Services has been ranked in the top three of the annual Chartis RiskTech100®. Compiled by industry research group Chartis Research, RiskTech100® ranks the world’s top 100 providers of risk management and compliance technology solutions that meet the needs of both financial and non-financial organizations.

Oracle ranked first in the categories of Core Technology, which looks at a vendor’s overall technology stack by benchmarking it against the latest best practices, and Data Integrity and Control, which reviews a vendor’s ability to maintain data quality, a key differentiator for Oracle. Oracle also received an honorable mention in the categories of asset and liability management (ALM), financial crime/anti-money laundering (AML), risk and finance integration, and risk data aggregation and reporting.

This announcement comes after Oracle was ranked as a category leader in the Chartis RiskTech Quadrant® for AML/watchlist monitoring solutions earlier this year.

“Each year our research highlights how vendors’ strategies are changing to address ongoing developments in RiskTech,” said Rob Stubbs, Head of Research at Chartis. “Oracle’s top three placing, and its two award wins this year, reflect its continued commitment to the market.”

A pioneer in modern risk and finance, Oracle Financial Services Analytical Applications product suite is used by many Global Systemically Important Financial Institutions (SIFI).

In September 2019, AsiaRisk (owned by Infopro Digital SAS) ranked Oracle’s ALM solution as Product of the Year for its value add to end users from an innovation and risk perspective. AsiaRisk specifically noted its ability to help bank officers across the organization gain a better understanding of the risks they have assumed and sensitivity in economic conditions.

“Today’s financial institutions are grappling with how to leverage new technology, manage an enormous amount of data, and meet increasingly complex regulatory and compliance requirements,” said Sonny Singh, senior vice president and general manager, Oracle Financial Services. “Our ranking re-affirms our strategy and vision to help organizations adapt, and we remain committed to continuously strengthening our capabilities.”

Now in its 14th year, RiskTech100® is a comprehensive independent study of the world’s major players in risk and compliance technology, and it serves as a valuable assessment and benchmarking tool for all participants in risk technology markets. The rankings in the report reflect Chartis analysts’ expert opinions, along with research into market trends, participants, expenditure patterns and best practices. The analysis is validated through several phases of independent verification.

More information and a copy of the full report can be found on Chartis’ website here.

Contact Info
Judi Palmer
Oracle
+1 650 607 6598
judi.palmer@oracle.com
Brian Pitts
Hill+Knowlton Strategies
+1 312 475 5921
brian.pitts@hkstrategies.com
About Chartis

Chartis is a research and advisory firm that provides technology and business advice to the global financial services industry. Chartis provides independent market intelligence on market dynamics, regulatory trends, technology trends, best practices, competitive landscapes, market sizes, expenditure priorities, and mergers and acquisitions. Chartis’ RiskTech Quadrant® reports are written by experienced analysts with hands-on experience of selecting, developing and implementing financial technology solutions for a variety of international companies in a range of industries including banking, insurance and capital markets.

About Oracle Financial Services 

Oracle Financial Services Global Business Unit provides clients in more than 140 countries with an integrated, best-in-class, end-to-end solution of intelligent software and powerful hardware designed to meet every financial service need. Our market leading platforms provide the foundation for banks and insurers’ digital and core transformations and we deliver a modern suite of Analytical Applications for Risk, Finance Compliance and Customer Insight. For more information, visit our website at https://www.oracle.com/industries/financial-services/index.html.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Judi Palmer

  • +1 650 607 6598

Brian Pitts

  • +1 312 475 5921

Oracle Achieves DISA Impact Level 5 Provisional Authorization for Oracle Cloud Infrastructure

Tue, 2019-12-17 07:00
Press Release
Oracle Achieves DISA Impact Level 5 Provisional Authorization for Oracle Cloud Infrastructure U.S. Federal and Department of Defense customers now can benefit from the power of Oracle’s Generation 2 Cloud infrastructure

Redwood Shores, Calif.—Dec 17, 2019

Following closely on the heels of Oracle achieving FedRAMP authorization, Oracle today announced three new government regions: Ashburn, Virginia; Phoenix, Arizona; and Chicago, Illinois. These regions have achieved DISA Impact Level 5 provisional authorization (IL5 PATO), providing a cloud environment where U.S. Department of Defense (DoD) and other Federal customers can harness the power of Oracle Cloud to unlock innovation, improve mission performance, and enhance service delivery.  

This is an important milestone in Oracle’s journey to deliver innovative cloud services with consistent high performance and exceptional security to the entire U.S. government. In 2020, Oracle plans to bring additional full-scale Gen 2 Cloud Regions online to support the classified missions of the US Government.

“U.S. DoD and other Federal customers are continually looking for new, secure ways to improve citizen services and keep our nation safe,” said Don Johnson, executive vice president, Oracle Cloud Infrastructure. “Oracle’s Generation 2 Cloud was engineered to deliver highly secure, high-performance, cost effective infrastructure that helps government organizations address the needs of the nation today and tomorrow.” 

Oracle has been a long-standing strategic technology partner of the U.S. government. Today, more than 500 government organizations take advantage of Oracle’s industry-leading technologies and superior performance. State, local, and federal government customers using Oracle to modernize their technology include Defense Manpower Data Center (DMDC) and the U.S. Air Force.

The Department of Defense recently awarded a contract to Oracle for its Oracle Cloud Infrastructure to support a large portion of the enterprise human resource portfolio. The award modernizes existing infrastructure and will assist the Defense Manpower Data Center in providing necessary human resource services and capabilities to its military members, veterans and their families.

With Oracle Cloud Infrastructure, customers benefit from best-in-class security, consistent high performance, simple predictable pricing, and the tools and expertise needed to bring enterprise workloads to cloud quickly and efficiently. In addition, Oracle now provides organizations with a complete set of solutions for any high performance computing (HPC) workload, enabling businesses to capitalize on the benefits of modern cloud computing while enjoying performance comparable to on-premises at a lower cost.

“Oracle Cloud Infrastructure brings incredible performance, flexibility, security, and cost-savings benefits to our federal civilian, commercial and higher education customers,” said Paul Seifert, Federal Sector President, Mythics, Inc. “Mythics’ DoD customers will now be able to leverage Oracle Cloud to better serve the unique requirements of the DoD at home and abroad.”

Oracle Cloud Infrastructure has achieved certifications and attestations for key security standards and compliance mandates. These independent third-party assurance programs demonstrate Oracle’s commitment to security and to meeting the needs of the public sector. These IL5 PATO government regions will launch with initial Oracle services including VM and Bare Metal Compute (CPU and GPU), Storage (including archive, block, and object storage), Database, Identity and Access Management, Key Management Service, Load Balancer, and Exadata Cloud Service.

“We’re excited to see the Oracle Cloud Infrastructure achieve DISA Impact Level 5 provisional authorization, as it provides additional options that our federal government clients—especially those seeking to migrate large and complex Oracle-based solutions to the cloud—can leverage,” said Anthony Flake, managing director of Accenture Federal Services’ Oracle practice.

Contact Info
Katie Barron
Oracle
+1.202.904.1138
katie.barron@oracle.com
Nicole Maloney
Oracle
+1.650.506.0806
nicole.maloney@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Katie Barron

  • +1.202.904.1138

Nicole Maloney

  • +1.650.506.0806

Driver Assistance Leader Hits the Road with Oracle

Tue, 2019-12-17 07:00
Press Release
Driver Assistance Leader Hits the Road with Oracle Agero supports nearly half of passenger vehicles on the road with Oracle SD-WAN

Redwood Shores, Calif.—Dec 17, 2019

Agero, a leader in the digitalization of white-labeled driver assistance services, is using Oracle enterprise communications technologies to safeguard drivers in more than 115 million vehicles in the U.S. When a driver is stranded roadside, time is of the essence. With Oracle, the company has achieved continuous contact center uptime, so customers can get the assistance they need and are back on the road as quickly as possible.
 
For 45 years, Agero has provided smart solutions for its clients and their drivers. Today, Agero’s  roadside assistance, accident management and consumer affairs services are leveraged in the U.S. by drivers in two-thirds of new passenger vehicles, policyholders from nine of the top 15 auto insurance carriers and customers of a variety of other diversified clients. To maximize the quality of its customers’ experiences and to eliminate communication failures or downtime, Agero needed predictable enterprise communications performance and real-time application support. Agero selected Oracle for the failsafe reliability, security and interoperability.
 
“When drivers are stranded on the road in the winter, creating not only an uncomfortable situation but also a health and safety issue, it is crucial for our customers to get directly in contact with an agent,” said Robert Sullivan, vice president, technology and shared services, Agero. “Oracle has the best of breed technology in the Oracle SD-WAN and Enterprise Session Border Controllers, which have helped us to deliver high availability, reliability and quality of experience for our customers.”
 
Since working with Oracle and Presidio to implement the Oracle SD-WAN solution, Agero has drastically reduced downtime and created special routing situations for sites without substantial circuit diversity. This advanced, “always-on performance” is invaluable to Agero as the company processes more than 12 million roadside and emergency support requests per year.
 
“Agero is reinventing how driver assistance is delivered, while elevating the consumer experience in often dire scenarios. As enterprises demand flexible WAN solutions supporting shifting business requirements, Oracle is increasing and leveraging bandwidth for affordable and trusted WAN connectivity, anywhere and whenever it’s needed,” said Andrew Morawski, senior vice president and general manager, Oracle Communications - Networks.
 
In addition to the Oracle SD-WAN, Agero deployed the Oracle 1100 Enterprise Session Border Controller (E-SBC) Oracle 3900 E-SBC and the Oracle Communications Converged Application Server (OCCAS) to protect its network and contact center from external threats.
 
To learn more about Oracle Communications industry solutions, visit: Oracle Communications LinkedIn, or join the conversation at Twitter @OracleComms.
Contact Info
Katie Barron
Oracle
+1.202.904.1138
katie.barron@oracle.com
Brent Curry
Hill+Knowlton Strategies
+1.312.255.3086
brent.curry@hkstrategies.com
About Agero

Agero’s mission is to safeguard consumers on the road through a unique combination of platform intelligence and human powered solutions, strengthening our clients’ relationships with their drivers. We are a leading provider of driving solutions, including roadside assistance, accident management, consumer affairs and telematics. The company protects 115 million vehicles in partnership with leading automobile manufacturers, insurance carriers and other diversified clients. Managing one of the largest national networks of service providers, Agero responds to more than 12 million requests annually for assistance. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com and follow on Twitter @AgeroNews.

About Oracle Communications

Oracle Communications provides integrated communications and cloud solutions for Service Providers and Enterprises to accelerate their digital transformation journey in a communications-driven world from network evolution to digital business to customer experience. www.oracle.com/communications

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Katie Barron

  • +1.202.904.1138

Brent Curry

  • +1.312.255.3086

Oracle Recognized as a Leader in Gartner Magic Quadrant for Manufacturing Execution Systems for Oracle Manufacturing Cloud

Mon, 2019-12-16 07:00
Press Release
Oracle Recognized as a Leader in Gartner Magic Quadrant for Manufacturing Execution Systems for Oracle Manufacturing Cloud

Redwood Shores, Calif.—Dec 16, 2019

Oracle SCM Cloud provides end-to-end technology that takes customers beyond supply chain operations and into integrated business planning.

Oracle has been named a Leader in Gartner’s 2019 “Magic Quadrant for Manufacturing Execution Systems1” report. Out of 16 companies evaluated, Oracle is positioned as a Leader based on its completeness of vision and ability to execute for its Oracle Manufacturing Cloud–part of Oracle Supply Chain Management (SCM) Cloud. A complimentary copy of the report is available here.

“Manufacturing organizations are increasingly seeking solutions that extract additional value from manufacturing operations through increased efficiency and reduced costs,” said Andy Binsley, vice president, Manufacturing and ALM Strategy, Oracle. “They would also like to do that on the Cloud. To help our customers achieve these twin goals, we have integrated artificial intelligence, machine learning and Internet of Things capabilities within Oracle Supply Chain Management Cloud. We are pleased to be acknowledged as a Leader for manufacturing execution systems (MES) by Gartner, and see this recognition as a testament to our success in delivering business value to manufacturing organizations, and doing so on the Cloud.”

Gartner estimates that “By 2024, 50% of MES solutions will include industrial IoT (IIoT) platforms synchronized with microservices-based manufacturing operations management (MOM) apps, providing near-real-time transaction management, control, data collection and analytics.”

With Oracle SCM Cloud, Oracle provides a suite of supply chain cloud applications that enable businesses, including manufacturers, to manage their supply chains with the scale, security, innovation, and agility that today’s markets require. Oracle SCM Cloud provides end-to-end technology that takes customers beyond supply chain operations and into integrated business planning.

Oracle SCM Cloud has garnered consistent industry recognition. Oracle was recently named a Leader in both Gartner’s “Magic Quadrant for Warehouse Management Systems2,” and Gartner’s “Magic Quadrant for Transportation Management Systems3.”

1 Gartner, Magic Quadrant for Manufacturing Execution Systems, Rick Franzosa, 29 October 2019
2 Gartner, Magic Quadrant for Warehouse Management Systems, C. Klappich, Simon Tunstall, 8 May 2019
3 Gartner, Magic Quadrant for Transportation Management Systems, Bart De Muynck, Brock Johns, Oscar Sanchez Duran, 27 March 2019

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Additional Information
For additional information on Oracle Supply Chain Management (SCM) Cloud, visit FacebookTwitter or the Oracle SCM blog.

Contact Info
Drew Smith
Oracle
+1.415.336.1103
drew.j.smith@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

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Drew Smith

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Q2 FY20 GAAP EPS UP 14% TO $0.69 and NON-GAAP EPS UP 12% TO $0.90

Thu, 2019-12-12 15:00
Press Release
Q2 FY20 GAAP EPS UP 14% TO $0.69 and NON-GAAP EPS UP 12% TO $0.90 Fusion ERP Cloud Revenue Up 37%; Autonomous Database Cloud Revenue Up >100%

Redwood Shores, Calif.—Dec 12, 2019

Oracle Corporation (NYSE: ORCL) today announced fiscal 2020 Q2 results. Total Revenues were $9.6 billion, up 1% in USD and in constant currency compared to Q2 last year. Cloud Services and License Support revenues were $6.8 billion, while Cloud License and On-Premise License revenues were $1.1 billion.

GAAP Operating Income was up 3% to $3.2 billion, and GAAP Operating Margin was 33%. Non-GAAP Operating Income was $4.0 billion, and non-GAAP Operating Margin was 42%. GAAP Net Income was $2.3 billion, and non-GAAP Net Income was $3.0 billion. GAAP Earnings Per Share was up 14% to $0.69, while non-GAAP Earnings Per Share was up 12% to $0.90.

Short-term deferred revenues were $8.1 billion. Operating Cash Flow was $13.8 billion during the trailing twelve months.

“We had another strong quarter in our Fusion and NetSuite cloud applications businesses with Fusion ERP revenues growing 37% and NetSuite ERP revenues growing 29%,” said Oracle CEO, Safra Catz. “This consistent rapid growth in the now multibillion dollar ERP segment of our cloud applications business has enabled Oracle to deliver a double-digit EPS growth rate year-after-year. I fully expect we will do that again this year.”

“It’s still early days, but the Oracle Autonomous Database already has thousands of customers running in our Gen2 Public Cloud,” said Oracle CTO, Larry Ellison. “Currently, our Autonomous Database running in our Public Cloud business is growing at a rate of over 100%. We expect that growth rate to increase dramatically as we release our Autonomous Database running on our Gen2 Cloud@Customer into our huge on-premise installed base over the next several months.”

The Board of Directors also declared a quarterly cash dividend of $0.24 per share of outstanding common stock. This dividend will be paid to stockholders of record as of the close of business on January 9, 2020, with a payment date of January 23, 2020.

Q2 Fiscal 2020 Earnings Conference Call and Webcast

Oracle will hold a conference call and webcast today to discuss these results at 2:00 p.m. Pacific. You may listen to the call by dialing (816) 287-5563, Passcode: 425392. To access the live webcast, please visit the Oracle Investor Relations website at http://www.oracle.com/investor. In addition, Oracle’s Q2 results and fiscal 2020 financial tables are available on the Oracle Investor Relations website.

A replay of the conference call will also be available by dialing (855) 859-2056 or (404) 537-3406, Passcode: 4597628.

Contact Info
Ken Bond
Oracle Investor Relations
+1.650.607.0349
ken.bond@oracle.com
Deborah Hellinger
Oracle Corporate Communciations
+1.212.508.7935
deborah.hellinger@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly-Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE:ORCL), visit us at www.oracle.com or contact Investor Relations at investor_us@oracle.com or (650) 506-4073.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

“Safe Harbor” Statement

Statements in this press release relating to Oracle's future plans, expectations, beliefs, intentions and prospects, including statements regarding the growth of our earnings per share and our Autonomous Database business, are "forward-looking statements" and are subject to material risks and uncertainties. Many factors could affect our current expectations and our actual results, and could cause actual results to differ materially. We presently consider the following to be among the important factors that could cause actual results to differ materially from expectations: (1) Our success depends upon our ability to develop new products and services, integrate acquired products and services and enhance our existing products and services. (2) Our cloud strategy, including our Oracle Software-as-a-Service and Infrastructure-as-a-Service offerings, may adversely affect our revenues and profitability. (3) We might experience significant coding, manufacturing or configuration errors in our cloud, license and hardware offerings. (4) If the security measures for our products and services are compromised and as a result, our customers' data or our IT systems are accessed improperly, made unavailable, or improperly modified, our products and services may be perceived as vulnerable, our brand and reputation could be damaged, the IT services we provide to our customers could be disrupted, and customers may stop using our products and services, all of which could reduce our revenue and earnings, increase our expenses and expose us to legal claims and regulatory actions. (5) Our business practices with respect to data could give rise to operational interruption, liabilities or reputational harm as a result of governmental regulation, legal requirements or industry standards relating to consumer privacy and data protection. (6) Economic, political and market conditions can adversely affect our business, results of operations and financial condition, including our revenue growth and profitability, which in turn could adversely affect our stock price. (7) Our international sales and operations subject us to additional risks that can adversely affect our operating results. (8) Acquisitions present many risks and we may not achieve the financial and strategic goals that were contemplated at the time of a transaction. A detailed discussion of these factors and other risks that affect our business is contained in our SEC filings, including our most recent reports on Form 10-K and Form 10-Q, particularly under the heading "Risk Factors." Copies of these filings are available online from the SEC or by contacting Oracle Corporation's Investor Relations Department at (650) 506-4073 or by clicking on SEC Filings on Oracle’s Investor Relations website at http://www.oracle.com/investor. All information set forth in this press release is current as of December 12, 2019. Oracle undertakes no duty to update any statement in light of new information or future events. 

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Ken Bond

  • +1.650.607.0349

Deborah Hellinger

  • +1.212.508.7935

Baltimore Gas & Electric and Oracle Reshape Peak Pricing Programs

Wed, 2019-12-11 07:00
Press Release
Baltimore Gas & Electric and Oracle Reshape Peak Pricing Programs

Redwood Shores, Calif.—Dec 11, 2019

Baltimore Gas & Electric (BGE) has launched a digital experience pilot for thousands of Baltimore residents who pay on and off peak rates for electricity. BGE is using Oracle Utilities Opower Behavioral Load Shaping Cloud Service to engage customers with a proactive, personalized experience designed to help them save on their utility bills. The new service encourages customers to shift their biggest everyday energy loads, such as running energy-intensive appliances and electric vehicle charging, to off peak times. With these tips, BGE customers can save money while helping reduce daily peak energy demand and supporting a cleaner, healthier grid.

“We know on peak and off peak rates can seem complex, and we have a responsibility to offer excellent service to customers who choose them,” commented Mark Case, VP of regulatory policy and strategy at BGE. “With this new service from Opower, we can deliver a better experience for these customers by helping them shift their energy load for improved power affordability and reliability, all while reducing emissions.”

Learn more about the new Opower Behavioral Load Shaping Service here.

Peak pricing programs have not traditionally provided the ongoing, personalized outreach customers need to help them shift their energy use and benefit from lower off-peak rates. Years of public evaluation data show programs that offered some outreach only left customers wanting more. With machine learning, user experience design, and customer engagement automation, Opower is reshaping this equation.

With Opower, BGE is providing residents new insight into how small behavior changes can create significant bill savings. Enrolled customers began receiving weekly digital communications that help them understand how their on and off peak rates work. Each customer receives continually evolving content like week-over-week spending comparisons, personalized information about their on and off peak spending, and adaptive, intelligent recommendations for shifting their largest energy loads in order to save money.

“On and off peak rates are nothing new—our industry has been implementing them for decades. Program evaluators have found again and again that customers with peak pricing are eager for better insights into their energy usage and their bills,” noted Dr. Ahmad Faruqui, principal and energy economist with The Brattle Group. “What’s new and different is the way in which enabling technologies boost customer awareness and price responsiveness. BGE and Opower are putting those learnings into practice and employing a smart experimental design that will expand our industry’s body of knowledge.”

BGE and Opower are running the program as a randomized control trial in order to yield novel, statistically significant peak pricing pilot results. Throughout the trial, BGE and Opower will be isolating and measuring the impact of the customer experience itself—discretely from the peak price signal—on bill savings, customer satisfaction, peak demand, and adoption of BGE programs and products that can help customers save even more. The trial started in Summer 2019. 

Several additional utilities in the U.S. are running the Opower Behavioral Load Shaping service this year. This is the fourth new product released by Opower recently, in addition to hundreds of new customer engagement features for utilities and their customers. Opower is the world’s most widely deployed utility customer engagement platform, providing energy data analytics on over two trillion meter reads and powering the utility customer experience for more than 60 million households.

Contact Info
Kristin Reeves
Oracle Corporation
+1 925 787 6744
kris.reeves@oracle.com
Wendy Wang
H&K Strategies
+1 979 216 8157
wendy.wang@hkstrategies.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kristin Reeves

  • +1 925 787 6744

Wendy Wang

  • +1 979 216 8157

Oracle Challenger Series Returns to Southern California in 2020 with Newport Beach, Indian Wells Events

Tue, 2019-12-10 09:00
Press Release
Oracle Challenger Series Returns to Southern California in 2020 with Newport Beach, Indian Wells Events

Indian Wells, Calif.—Dec 10, 2019

The Oracle Challenger Series today announced its return to Southern California for two events in early 2020. The third stop of the 2019-2020 series takes place at the Newport Beach Tennis Club on January 27 – February 2. The Indian Wells Tennis Garden hosts the final tournament on March 2-8.

Now in its third year, the Oracle Challenger Series helps up-and-coming American players secure both ranking points and prize money in the United States. The two American men and two American women who accumulate the most points over the course of the Challenger Series receive wild cards into the singles main draws at the BNP Paribas Open in Indian Wells. As part of the Oracle Challenger Series’ mission to grow the sport and make professional tennis events more accessible, each tournament is free and open to the public.

The Newport Beach and Indian Wells events will conclude the 2019-2020 Road to Indian Wells and are instrumental in determining which American players receive wild card berths at the 2020 BNP Paribas Open. At the halfway point of the Challenger Series, Houston champion Marcos Giron holds the top spot for the men. Usue Arconada is in first place for the women following an impressive showing in New Haven with finals appearances in both singles and doubles. Trailing just behind them are Tommy Paul, the men’s champion in New Haven, and CoCo Vandeweghe, the women’s runner-up in Houston.

The Newport Beach event has propelled its champions to career-defining seasons over the previous two years. Americans Taylor Fritz and Danielle Collins began their steady climb up the world rankings by capturing the titles at the 2018 inaugural event. Bianca Andreescu’s 2019 title marked the beginning of her meteoric rise to WTA stardom. Likewise, the Indian Wells event has featured some of the Challenger Series’ strongest player fields and produced champions Martin Klizan, Sara Errani, Kyle Edmund and Viktorija Golubic.

The Newport Beach tournament will also feature the Oracle Champions Cup which takes place on Saturday, February 1. Former World No. 1 and 2003 US Open Champion Andy Roddick; 10-time ATP Tour titlist and former World No. 4 James Blake; 2004 Olympic silver medalist and 6-time ATP Tour singles winner Mardy Fish; and 2005 US Open semifinalist Robby Ginepri headline the one-night tournament. The event consists of two one-set semifinals with the winners meeting in a one-set championship match.

Tickets to the Oracle Champions Cup go on-sale to the general public on Tuesday, December 17. Special VIP packages including play with the pros, special back-stage access and an exclusive player party are also available.

For more information about the Oracle Challenger Series visit oraclechallengerseries.com, and be sure to follow @OracleChallngrs on Twitter and @OracleChallengers on Instagram. To inquire about volunteer opportunities, including becoming a ball kid, please email oraclechallengerseries@desertchampions.com.

Contact Info
Mindi Bach
Oracle
mindi.bach@oracle.com
About the Oracle Challenger Series

The Oracle Challenger Series was established to help up-and-coming American tennis players secure both ranking points and prize money. The Oracle Challenger Series is the next chapter in Oracle’s ongoing commitment to support U.S. tennis for men and women at both the collegiate and professional level. The Challenger Series features equal prize money in a groundbreaking tournament format that combines the ATP Challenger Tour and WTA 125K Series.

The Oracle Challenger Series offers an unmatched potential prize of wild cards into the main draw of the BNP Paribas Open, widely considered the top combined ATP Tour and WTA professional tennis tournament in the world, for the top two American male and female finishers.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Oracle Names Vishal Sikka to the Board of Directors

Mon, 2019-12-09 15:15
Press Release
Oracle Names Vishal Sikka to the Board of Directors

Redwood Shores, Calif.—Dec 9, 2019

Oracle (NYSE: ORCL) today announced that Dr. Vishal Sikka, founder and CEO of the AI company Vianai Systems, has been named to Oracle’s Board of Directors.  Before starting Vianai, Vishal was a top executive at SAP and the CEO of Infosys.

“The digital transformation of an enterprise is enabled by the rapid adoption of modern cloud applications and technologies,” said Oracle CEO Safra Catz. “Vishal clearly understands how Oracle’s Gen2 Cloud Infrastructure, Autonomous Database and Applications come together in the Oracle Cloud to help our customers drive business value and adapt to change. I am very happy that he will be joining the Oracle Board.”

“For years, the Oracle Database has been the heartbeat and life-blood of every large and significant organization in the world,” said Dr. Vishal Sikka. “Today, Oracle is the only one of the big four cloud companies that offers both Enterprise Application Suites and Secure Infrastructure technologies in a single unified cloud. Oracle’s unique position in both applications and infrastructure paves the way for enormous innovation and growth in the times ahead. I am excited to have the opportunity to join the Oracle Board, and be part of this journey.”

“Vishal is one the world’s leading experts in Artificial Intelligence and Machine Learning,” said Oracle Chairman and CTO Larry Ellison. “These AI technologies are key foundational elements of the Oracle Cloud’s Autonomous Infrastructure and Intelligent Applications. Vishal’s expertise and experience makes him ideally suited to provide strategic vision and expert advice to our company and to our customers. He is a most welcome addition to the Oracle Board.”

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com/investor or contact Investor Relations at investor_us@oracle.com or (650) 506-4073.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Safe Harbor Statement

Statements in this press release relating to Oracle’s future plans, expectations, beliefs, intentions and prospects are “forward-looking statements” and are subject to material risks and uncertainties. Many factors could affect our current expectations and our actual results, and could cause actual results to differ materially. A detailed discussion of these factors and other risks that affect our business is contained in our U.S. Securities and Exchange Commission (“SEC”) filings, including our most recent reports on Form 10-K and Form 10-Q, particularly under the heading “Risk Factors.” Copies of these filings are available online from the SEC, by contacting Oracle Corporation’s Investor Relations Department at (650) 506-4073 or by clicking on SEC Filings on Oracle’s Investor Relations website at http://www.oracle.com/investor. All information set forth in this press release is current as of December 9, 2019. Oracle undertakes no duty to update any statement in light of new information or future events.

Oracle Health Sciences Participates in TOP Tech Sprint

Mon, 2019-12-09 07:00
Press Release
Oracle Health Sciences Participates in TOP Tech Sprint Could enable the use of open data and AI to match cancer patients with clinical trials and experimental therapies

Redwood Shores, Calif.—Dec 9, 2019

Clinical trials are an essential gateway for getting new cures to market. However, many patients struggle to find the right trials that meet their unique medical requirements. To explore better ways to match patients with the right trials, Oracle Health Sciences is once again participating in The Opportunity Project (TOP) Technology Sprint: Creating the Future of Health.

This year’s entry joins Oracle technology with de-identified precision oncology open data sets from the United States Department of Veterans Affairs and the National Cancer Institute. The demo will highlight how Artificial Intelligence (AI) and customer experience solutions could be used to connect cancer patients with available clinical trials and experimental therapies.

“It is paramount that we collaborate with our peers within the federal government and technology communities to collectively evaluate what innovative opportunities exist and to explore the potential applications AI and machine learning can offer to fight deadly diseases such as cancer,” said Steve Rosenberg, senior vice president and general manager, Oracle Health Sciences. “The opportunity to participate in the TOP challenge lets us apply Oracle solutions in new ways while also harnessing the learnings to benefit the lives of patients who need treatment in the future.”

Connecting Patients with Critical Trials

This year Oracle’s entry builds on the last technology sprint by leveraging open datasets to explore more deeply the applications of machine learning (ML) and AI. In addition, it demonstrates how features for prospective trial recruitment will work with appropriate identity protection.

Oracle’s submission uses a combination of Oracle Healthcare Foundation, Oracle CX Service, Oracle Policy Automation, Oracle Digital Assistant and Oracle Labs PGX: Parallel Graph AnalytiX solutions to create a demonstration that in the future might enable connecting patients and clinical staff through intuitive interfaces that provide data at the point of care. A graphical interface would allow physicians to track a patient’s care journey and would indicate which clinical trial options are available. It applies AI to standardize data from clinical trial requirement forms to specify eligibility criteria. The result can be a more simplified and personalized experience to help determine the best treatment for patients. Patients can also keep their identifying information from being shared, while allowing only their de-identified clinical data to be made available so they can receive information about new programs, clinical studies or therapies that may be of value to their care.

TOP is a 12-week technology development sprint that brings together technology developers, communities, and government to solve real-world problems using open data. TOP will host its Demo Day 2019 on December 10, 2019 at the U.S. Census Bureau in Suitland, MD.

Contact Info
Judi Palmer
Oracle
+1 650.784.4119
judi.palmer@oracle.com
Rick Cohen
Blanc & Otus
+1 212.885.0563
rick.cohen@blancandotus.com
About Oracle Health Sciences

Oracle Health Sciences breaks down barriers and opens new pathways to unify people and processes to bring new drugs to market faster. As a leader in Life Sciences technology, Oracle Health Sciences is trusted by 30 of the top 30 pharma, 10 of the top 10 biotech and 10 of the top 10 CROs for managing clinical trials and pharmacovigilance around the globe.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Judi Palmer

  • +1 650.784.4119

Rick Cohen

  • +1 212.885.0563

Oracle Ranks First in all Four Use Cases for Oracle Database in Gartner’s Critical Capabilities for Operational Database Management Systems Report

Thu, 2019-12-05 07:00
Press Release
Oracle Ranks First in all Four Use Cases for Oracle Database in Gartner’s Critical Capabilities for Operational Database Management Systems Report Oracle also named a Leader in 2019 Gartner Magic Quadrant for Operational Database Management Systems, recognized in every report published since 2013

Redwood Shores, Calif.—Dec 5, 2019

Oracle today announced that it has been recognized in two newly released Gartner database reports. Oracle was ranked first in all four use cases of the 2019 Gartner “Critical Capabilities for Operational Database Management Systems” report1 and was named a Leader in Gartner’s 2019 “Magic Quadrant for Operational Database Management Systems” report2.

The self-driving Oracle Autonomous Database eliminates complexity, human error, and manual management to enable highest reliability, performance, and security at low cost.

“We believe Oracle’s placement in Gartner’s reports demonstrates our continued leadership in the database market and our commitment to innovation across our data management portfolio,” said Andrew Mendelsohn, Executive Vice President Database Server Technologies, Oracle. “Oracle continues to deliver unprecedented performance, reliability, security, and new cutting-edge technology via our cloud and on-premises offerings.”

Oracle believes it was positioned as a Leader in the Gartner Magic Quadrant for Operational Database Management Systems for its continued innovation across its database management portfolio. The Oracle Autonomous Database is available in the cloud and will be available for on-premises deployment soon through its Oracle Generation 2 Cloud at Customer offering. Oracle Database 19c includes all the latest database innovations, and is the long term support release for Oracle Database 12c Release 2. Oracle also recently shipped the Oracle Exadata Database Machine X8M, which employs Intel® Optane DC persistent memory and innovative database RDMA technologies to deliver up to 20x better latency than All Flash storage arrays.

For the Gartner Operational Database Management Systems Critical Capabilities report, Oracle Database once again ranked No. 1 in all four core operational database use cases: traditional transactions, distributed variable data, event processing/data in motion, and augmented transactions.

Oracle further demonstrates its commitment in continuing to deliver a converged database that makes it easy for developers to build multi-model, data-driven applications. The Oracle Database now includes several different sharding capabilities, enhancing automated data distribution especially important for hybrid cloud or hyperscale requirements.

Oracle Autonomous Database builds on 40 years of experience supporting the world’s most demanding applications. The first-of-its-kind, Oracle Autonomous Database uses groundbreaking machine learning to enable self-driving, self-repairing, and self-securing capabilities with cloud economies of scale and elasticity. The complete automation of database and infrastructure operations like patching, tuning and upgrading, cuts administrative costs, and allows developers, business analysts, and data scientists to focus on getting more value from data and building new innovations.

Download a complimentary copy of Gartner’s 2019 Critical Capabilities for Operational Database Management Systems here.

Download a complimentary copy of Gartner’s 2019 Magic Quadrant for Operational Database Management Systems here.

[1] Source: Gartner, Critical Capabilities for Operational Database Management Systems, Donald Feinberg, Merv Adrian, Nick Heudecker, 25 November 2019.
[2] Source: Gartner, Magic Quadrant for Operational Database Management Systems, Merv Adrian, Donald Feinberg, Nick Heudecker, 25 November 2019.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Contact Info
Victoria Brown
Oracle
+1.650.850.2009
victoria.brown@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle's products may change and remains at the sole discretion of Oracle Corporation.

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Autonomous Database Choices to Fit Your Needs

Tue, 2019-12-03 12:09
Blog
Autonomous Database Choices to Fit Your Needs

By Juan Loaiza, Executive Vice President, Mission-Critical Database Technologies—Dec 3, 2019

Loiza

The role of the enterprise database has evolved, and its importance has increased tremendously since Oracle pioneered the technology more than four decades ago. Today's databases perform near real-time processing for the most important enterprise workloads in the world, such as at telecoms and financial institutions. They handle petabytes of data, and that data comes in many forms.

At Oracle, we are bringing enterprise-grade database technology to the cloud and making it dramatically simpler and more cost effective. Now every user in enterprises of every size of can get the benefits of database technology that was previously restricted to mission-critical systems. The world’s most sophisticated database is now also the world’s simplest.

Automation, Security, and Dynamic Elasticity

Oracle Autonomous Database supports all kinds of workloads—transaction processing, data warehousing, and mixed workloads. And with Autonomous Database, most of it can be automated.

Databases—especially mission-critical enterprise databases—have traditionally required a lot of oversight and manual management. With Autonomous Database, we’ve automated most of these operational tasks. The Autonomous Database uses machine learning and automation to help eliminate complexity and human error, enabling higher reliability and more efficiency.

This automation also makes Autonomous Database much more secure than other databases because it constantly updates and patches itself in response to the latest threats. Additionally, Autonomous Database can automatically scale up or down, and you pay only for the compute and storage you use. It's a dramatically better database experience.

Bringing the Cloud to You

Despite the many benefits of the public cloud, we recognize that customers — particularly large enterprises — can’t move everything to the cloud. There are many reasons for that, including regulatory compliance concerns, latency issues, and application integration complexity. That's why at OpenWorld 2019 we announced Oracle Gen 2 Exadata Cloud at Customer.

The idea of Exadata Cloud at Customer is, if you can't come to the public cloud, we'll bring the cloud to you. We take the same hardware, software, and APIs that we have in our Exadata Cloud Service in the public cloud, and we deploy them in the customer's data center. The customer stays in control of all their data, and all of their security policies can remain the same, so it makes it a lot easier to adopt. Customers get all the benefits of cloud technology, but they’re also able to control the compliance and policies that had previously prevented them from going to the cloud.

Today we have Oracle Database available as a cloud service on Exadata inside customers’ data centers, and in 2020 we also plan to bring Autonomous Database to customers’ data centers.

Get the Best for Free

Another Autonomous Database option available to customers is Oracle Cloud Free Tier. The free tier can be used by anyone, but it is particularly interesting for developers, students, and small businesses. The free tier makes it super easy to learn Autonomous Database, or to use it to develop new applications.

A lot of clouds have a free tier, but you normally don’t get their best database. You normally get a lower-end commodity database. In the Oracle Cloud Free Tier, Oracle is providing the full Autonomous Database running on the Exadata platform—the same database and platform that is used by some of the biggest enterprises in the world.

With support for online transaction processing or data warehousing, public cloud or Cloud at Customer deployment, and a free tier for students and developers, Oracle Autonomous Database supports any kind of workload, deployment, or user with the simplest ease of use and the highest elasticity and security.

All the previously existing barriers to running databases in the cloud have now been eliminated.

Oracle Files Lawsuit against Secretary of Labor Eugene Scalia and Department of Labor plus OFCCP and OFCCP Director Craig Leen Challenging the Unauthorized U.S. Department of Labor Enforcement and Adjudicative Regime

Wed, 2019-11-27 13:42
Press Release
Oracle Files Lawsuit against Secretary of Labor Eugene Scalia and Department of Labor plus OFCCP and OFCCP Director Craig Leen Challenging the Unauthorized U.S. Department of Labor Enforcement and Adjudicative Regime

Washington, D.C.—Nov 27, 2019

Oracle today filed a lawsuit in U.S. District Court in Washington, D.C. challenging the legality of the system of enforcement and adjudication established by the U.S. Department of Labor and its Office of Federal Contract Compliance Programs (OFCCP) for discrimination claims against government contractors. The complaint alleges that this system was not authorized by Congress or the President and contravenes statutory authorities. 

Oracle’s complaint states that under the current system, claims against government contractors are not prosecuted in federal courts with a federal jury. Instead, the Department of Labor itself serves as investigator, prosecutor, judge, jury and appellate court, usurping the role of the Equal Employment Opportunity Commission (EEOC), the Department of Justice and the Courts.

“Oracle filed this case because it is being subjected to an unlawful enforcement action by the Labor Department utilizing a process with no statutory foundation whatsoever,” said Ken Glueck, executive vice president, Oracle.

Congress expressly declined to give agencies, such as EEOC, the broad and unfettered authority that the Department of Labor has assumed for itself to investigate, prosecute and adjudicate lawsuits entirely in-house. This system violates the U.S. Constitution and acts of Congress, including the Civil Rights Act of 1964 and the Equal Employment Opportunity Act of 1972.

Oracle recognizes the vital importance of a lawful system that investigates and prosecutes discrimination by employers, including government contractors. But the existing extra-statutory Department of Labor process results in arbitrary enforcement actions against the many employers who qualify as federal contractors, often with no evidentiary foundation and designed to do nothing more than extort concessions under a system lacking any semblance of due process. 

“It is apparent that neither Solicitor of Labor Kate O’Scannlain nor OFCCP Director Craig Leen is prepared to move back to a system where merits trump optics. Oracle brings this suit because the leadership at the Department of Labor has failed to restore balance to an unrestrained bureaucracy,” said Glueck.

“We believe strongly in maintaining a level playing field in the workplace for all of our employees and remain proud of our firm commitment to equality in our workforce. This lawsuit seeks to ensure that employers such as Oracle are likewise entitled to a level playing field when the government asserts claims of discrimination. That has not been the case with the OFCCP, resulting in enforcement actions that are meritless and defamatory to Oracle, its executives, and other government contractors,” said Glueck

In addition to today’s lawsuit, Oracle fully intends to defend itself against the Department of Labor’s baseless enforcement action set to begin trial on December 5. The government’s case rests on false allegations, cherry-picked statistics, and erroneous and radical theories of the law. The Labor Department’s nonsensical claims underscore the need for the federal courts to declare the Department of Labor’s current enforcement system unconstitutional.

Contact Info
Deborah Hellinger
Oracle
+1.212.508.7935
deborah.hellinger@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Deborah Hellinger

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Jordan’s Top Bank Becomes Regional Blockchain Leader with Oracle

Wed, 2019-11-20 08:00
Blog
Jordan’s Top Bank Becomes Regional Blockchain Leader with Oracle

By Guest Author, Oracle—Nov 20, 2019

Arab Jordan Investment Bank (AJIB) provides retail, corporate, and investment banking services in Jordan, Cyprus, and Qatar. Sending money between subsidiaries has historically relied on a network of correspondent banking relationships and third-party intermediaries, leading to slow and costly transactions for both AJIB and its customers. In addition, it required sharing customer information with third parties—a process involving strict regulatory requirements with occasional conflicts between different jurisdictions. AJIB aimed to reduce the costs and time required for cross-border payments, while making the entire process more secure and efficient.

In order to boost speed, security, and reliability of cross-border money transfers with distributed ledger technology, AJIB deployed Oracle Blockchain Platform in what has become the largest blockchain deployment in the Middle East.

Before using blockchain, money transfers between AJIB subsidiaries were processed by third-party intermediaries that charged fees at each stage of a cross-border transfer transaction. AJIB needed to reduce the costs and the time required for cross-border payments, while making the entire process more secure and efficient.

“Oracle delivers an enterprise-grade blockchain platform with high resiliency, scalability and security. The built-in features, such as identity management and data encryption, made it an ideal choice given our industry requirements and compliance needs,” said Ayman Qadoumi, Deputy General Manager, Information Technology and Security, Arab Jordan Investment Bank.

With Oracle Blockchain Platform, AJIB is now able to make the same transfers in real time without paying those fees. Senders and receivers can now track money transfers while the funds are in transit, providing transparency to both parties about the exact timing and amount of the transfer.

Watch the Video

Watch this video to learn how Arab Jordan Investment Bank is using Oracle Blockchain Platform to become a leader in banking innovation.

 

Read More Stories from Oracle Cloud

Arad Jordan Investment Bank is one of the thousands of innovative customers succeeding in the cloud. Read about others in Stories from Oracle Cloud: Business Successes

Urban Leaders Power the Future with Oracle

Wed, 2019-11-20 07:00
Press Release
Urban Leaders Power the Future with Oracle Global Research Highlights Cloud and Advanced Technologies as the Driver of Innovation among Smart Cities

SMART CITIES EXPO WORLD CONGRESS, Barcelona—Nov 20, 2019

Data is at the core of successful smart city innovation, according to new research from Oracle and economic and urban research consultancy ESI ThoughtLab. The Building a Hyperconnected City study found that cities are drowning in data from advancements such as Internet of Things (IoT). The survey projected that there will be more than 30 billion connected devices generating data by 2020. The study notes that for cities to become truly ‘smart’, they must have a cloud infrastructure in place to extract, integrate, and analyze this data to glean the insights needed to enhance everything from citizen services to building projects.

The report surveyed 100 cities across the United States, APAC, EMEA and LATAM.

The hyper-connected multiplier effect

According to the study, the average return on investments in hyper-connected initiatives ranges from three - four percent. As cities become more interlinked, their ROI grows: cities just starting out realize a return of 1.8 percent for implementers and 2.6 percent for advancers, while hyper-connected leaders see a 5.0 percent boost. That can translate into enormous returns ranging from $19.6 million for implementers to $40.0 million for advancers and $83 million for hyper-connected leaders. 

Other key findings from the study include:

  • AI, Blockchain and biometrics are increasingly pervasive: Cities are using these technologies in key urban areas, such as IT infrastructure and telecoms, mobility and transportation, payment and financial systems, and physical and digital security. City leaders need the right technology platforms and applications to implement and leverage these tools and capabilities.
  • Cybersecurity requires careful planning and is expensive when not implemented properly: The study revealed that half of the 100 city leaders surveyed do not feel adequately prepared for cyberattacks.
  • Smart initiatives are bolstering constituent satisfaction: While physical and digital security top the list of priorities, citizen engagement and satisfaction have risen as a top five goal. 33 percent of innovative leaders in North America have appointed Chief Citizen Experience Officers.
 

“The public sector, particularly at local level, is dealing with seismic technological, demographic and environmental shifts. Data is the rocket fuel for this transformation, and progressive cities are turning to cloud, data platforms, mobile applications and IoT as a way to scale and prepare for the future,” said Susan O’Connor, global director for Smart Cities, Oracle. “In contrast, not taking advantage of emerging technologies such as AI, Blockchain or virtual and augmented reality comes at a cost. Cities of the future need strategic, long-term investments in cloud data architecture, along with the right expertise to guide them through.”

Customer Commitment to Smarter Cities:

“As a data driven organization, we integrate, manage and use data to inform how we improve services for our constituents,” said Hamant Bharadia, assistant director of finance at the London Borough of Lambeth. “Oracle Cloud Applications for financial planning and payroll are an integral part of our digital strategy, setting us up for a modern way of working and engaging with our communities. They are an essential enabler for us to support innovation, improve public safety and realize our vision of making Lambeth a connected, inclusive place to thrive.” 

“Approximately 50% of Buenos Aires sidewalks are in poor condition, and we previously used spreadsheets to plan the routes for our crew to fix them,” said Alejandro Naon, chief of staff of planning of the undersecretariat of pedestrian ways, City of Buenos Aires. “Today, with Oracle CX Field Service Cloud, we can identify and fix the sidewalks exponentially faster because we receive images and information in real time. Our sidewalks are safer, our workers are more productive, and we recovered our Oracle technology investment in 18 months.”

“At the foundation of our smart government innovation is Oracle Analytics Cloud. It is both the heartbeat and hub for sharing information, enabling us to deliver data-driven citizen services and engagement with maximum impact,” said Chris Cruz, director and chief information officer, San Joaquin County. “Our entities throughout San Joaquin County, such as hospitals, law enforcement, transportation and public works, now partner more effectively and are better equipped to meet the health, social, safety and economic needs of our constituents.” 

Oracle's Smart City solutions transform the ways cities can harness and process the power of data through the integration of modern digital technologies and channels. The platform integrates technologies spanning cloud, digital outreach, omni-channel service, case management, mobility, social, IoT, Blockchain, and artificial intelligence while helping ensure comprehensive security and information privacy.

For more information, go to https://www.oracle.com/applications/customer-experience/industries/public-sector/

Contact Info
Katie Barron
Oracle
+1.202.904.1138
katie.barron@oracle.com
Kristin Reeves
Oracle
+1.925.787.6744
kris.reeves@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Katie Barron

  • +1.202.904.1138

Kristin Reeves

  • +1.925.787.6744

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